AboutAdd more information regarding a call. StepsGo to the Recording tab of a transfer case.After linking a call to the transfer case, click the Description box in that row. Begin typing a description.When finished, tab-out or click outside of the edit area to automatically save your description. Related ArticlesLink and Unlink Calls to Transfer Cases - Transfer IQ®Download Call Recordings - Transfer IQ®Call Recording - Info - Transfer IQ®Create a Case - Transfer IQ®Call Recording Overview - Transfer IQ®