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Capacity IQ®

Boost efficiency and reduce costs with improved patient throughput and resource utilization.

Release Notes - Capacity IQ®
Capacity IQ® - Help Content
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Capacity IQ® - Help Content (Z)
Capacity IQ® - Help Content (V)
Master Patient Index (MPI)
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Capacity IQ® - Help Content (R 1)
Capacity IQ® - Help Content (R 2)
New PreAdmit
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Locations - Current Location
Locations - Clusters
Locations - Campus
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Behavioral Health
The Science of Patient Flow
Getting Started
Patient or Bed Visibility and Membership
Capacity IQ® - Help Content (W)
Prevent Methods
Nursing
Hand Hygiene Index (HHI)
Employees Tab
Daily Cleans
Pin
Multi-Instance
Multi-Stage Cleans
Patient Transport History
Patient Transport
Patient Placement Indicators (PPI)
Lead Time
Last Seen
Employee Details
Dispatch Monitor
Dispatch Logic
Dictionary Management
Delay Job
Caregiver History
Fixed Assignment
Case Management
Location Priorities
Locations - Enterprise
Date and Time Settings
Capacity IQ® - Help Content (Q)
Capacity IQ® - Help Content (U)
Capacity IQ® - Help Content (T)
Capacity IQ® - Help Content (S)
Workflows - Capacity IQ®
Configuring Custom Columns - Capacity IQ®
Adding Units to a Cluster - Capacity IQ®
How to add Staffed Beds - Capacity IQ®
Marking a Patient Ready to Move - Info - CMS
Changing Units Once Logged In - Capacity IQ®
Add Temp Staff to Staff Assignment - Capacity IQ®
Using the Advanced Search - Capacity IQ®
Investigating a Patient Record - Capacity IQ®
Adding a Location from Start to Finish - Capacity IQ®
Creating New Units - Capacity IQ®
Creating New Locations - Capacity IQ®
Reviewing the Patient Audit - Capacity IQ®
Create a New Console - Capacity IQ®
Copy Existing Console - Capacity IQ®
Same Patient Name - Capacity IQ®
Covid-19 Setting setup for Data IQ® - Capacity IQ®
Understanding Dispatch Logic - Capacity IQ®
Department Pager Setup - Capacity IQ®
Readmit a Discharged Patient - Capacity IQ®
Manually Clean a Bed - Capacity IQ®
List View Print Function Sorting - Capacity IQ®
Units Don't Appear on Projected Census and are Null on Census Reports - Capacity IQ®
Change the Default Priority Setting - Capacity IQ®
Unblock a Bed - Capacity IQ®
Block a Bed - Capacity IQ®
Create a Spill Cleaning Request - Capacity IQ®
Moving an already existing location - Capacity IQ®
Common Patient Placement Workflow - Capacity IQ®
How to Create Exclusive Overrides - Capacity IQ®
Capacity IQ® Helpful Hints for Location Setup and Validation
Variable User Login workflow - Capacity IQ®
How to Have a Patient Occupy an Already Occupied Bed - Capacity IQ®
How to Show Units on Bedboard - Capacity IQ®
Updating Consoles - Capacity IQ®
Unlock Account - Capacity IQ®
Info - Capacity IQ®
Dark Mode - Capacity IQ®
Removing Units from a Cluster - Capacity IQ®
Deleting Units - Info - CMS
Zone and Section Assignment - Capacity IQ® EVS
Logout for the Day or End Session - Capacity IQ®
Standard Reports - Capacity IQ®
Quick Reports - Capacity IQ®
Dispatch Sets - Capacity IQ®
Default View Group and Default Console View - Capacity IQ®
Daily Clean - Capacity IQ®
Campus Account ID - Capacity IQ®
Prevent Method - Capacity IQ®
Accessing an Individual Application - Capacity IQ®
About Capacity IQ® EVS
About Capacity IQ® PreAdmit
User logged out before session timeout expires - Capacity IQ®
Patient Alias Configuration Behavior - Capacity IQ®
About the Patient Tracking Portal Application - Capacity IQ®
Need Help Signing in - Capacity IQ®
My Information - Capacity IQ®
Enabling the Multi-View - Capacity IQ®
Changing Your Password or PIN - Capacity IQ®
Changing My Notifications and Selecting Notification and Alert Delivery Methods - Capacity IQ®
Supervisor Alerts - Capacity IQ®
User Profile - Capacity IQ®
How Permissions, Roles, and Groups Affect User Capabilities - Capacity IQ®
About Groups - Capacity IQ®
.Net - Info - CMS
My Home Page - Capacity IQ®
Adding or Editing a Zone - Capacity IQ®
Auto Discharge - Capacity IQ®
Permission Dependencies - Capacity IQ®
Configuring Payors - Capacity IQ®
Assist Job Report - Capacity IQ® Transport
Location Dwell Time Report - Capacity IQ®
Returning to the Home Page - Capacity IQ®
Supported Paging Methods - Capacity IQ®
Multi-Stage Cleans - Capacity IQ®
Zone - Capacity IQ®
Employee Category - Capacity IQ®
Priority 0 and Assistance Dispatch Logic - Capacity IQ®
Automatic job creation and you - Capacity IQ®
Observation Timer Logic - Capacity IQ®
Change Order of Tabs in Console -Capacity IQ®
Alert Escalation Level - Capacity IQ®
Specialty Location - Capacity IQ®
About Capacity IQ® Transport - Capacity IQ®
Quick Reports not Loading - Capacity IQ®
Mini Task - Capacity IQ®
About Admin Tool - Capacity IQ®
Membership in Capacity IQ® EVS
Transport Destinations not Appearing Automatically - Capacity IQ®
Auto Return - Capacity IQ®
Capacity IQ® Transport Alerts
Found Bed Function Access - Capacity IQ® EVS
Enabling or Disabling Status Alerts/Notifications - Capacity IQ® EVS
Paging - Capacity IQ®
Sweep Timer - Capacity IQ®
Searching for an available bed - Capacity IQ®
Discharge Best Practices - Capacity IQ®
Perioperative Best Practices - Clinical Workflow® Suite
Throughput Best Practices - Capacity IQ®
Item Batching - Capacity IQ®
Projected Discharge Date/Time - Capacity IQ®
Origin Unit Logic - Capacity IQ®
Placement Activated Notification - Capacity IQ®
Default Mode Of Travel - Capacity IQ®
Master Patient Index (MPI) Searching - Capacity IQ®
Patient Audit Report - Capacity IQ®
Variable Users Getting a Different Console View than Expected - Capacity IQ®
Change delay codes in TransportTracking - Capacity IQ®
Adding a Location to a Room, Copying a Location, or Editing Existing Location Information - Capacity IQ®
How to Add a Location to a Room or Edit Existing Location Information - Capacity IQ®
Logged in User who needs to be logged out - Capacity IQ®
How to get a notification for an assigned patient - Capacity IQ®
Location Types - Capacity IQ®
Adding or Editing Reason Codes - Capacity IQ®
Accessing the Staff Assignment Dialog
Fixed User logging in/out - Operations IQ® Platform
XT Patient Audit Windows Service - Capacity IQ®
Auto Transport Job has the Same Origin and Destination on a Transport Job Audit Report - Capacity IQ®
CTA Staff Assignment - Capacity IQ®
Losing tabs - Capacity IQ®
Projected Census - Capacity IQ®
Patient Attributes and Bed Attributes - Capacity IQ®
Enable Alerts - Capacity IQ®
Staffed Bed - Capacity IQ®
View Group - Capacity IQ®
Fixed Assignment - Capacity IQ®
Variable Membership - Capacity IQ®
Interactive Voice Response System - Capacity IQ®
Bed status - Capacity IQ®
User Account Maintenance - Capacity IQ®
Membership - Capacity IQ®
Employee Statuses for Jobs - Capacity IQ® EVS
Unit Picker - Capacity IQ®
Configuring Columns - Capacity IQ®
Resetting Passwords - Capacity IQ®
Using Advanced Filters - Capacity IQ®
Changing Console Settings - Capacity IQ®
Updating a Dictionary Item - Capacity IQ®
Auto Transport Job has Same Origin and Destination on Transport Job Audit - Capacity IQ®
About Milestones (Discharge and Transfer) - Capacity IQ®
Patient Name and Patient Type - Capacity IQ®
Care Progression Groups and Care Types - Capacity IQ®
About Enterprise Messages - Capacity IQ®
Security Modifications Audit Report (HIPAA) - Capacity IQ®
Application Access Audit Report (HIPAA) - Capacity IQ®
Discharge Disposition - Info - Capacity IQ
Issues - Capacity IQ®
Bed not showing any information on Bed History Report - Capacity IQ®
Not able to add additional units to the PatientTracking Portal List View - Capacity IQ®
Variable User Selected the Wrong Unit/Cluster Upon First Login and Cannot Switch - Capacity IQ®
Unable to Delete a Section - Capacity IQ®
Maximum Users in Notification Group - Capacity IQ®
Find Last Modified User (Console) - Capacity IQ®
Colorless Capacity IQ®
Udef Status Name Not Changing - Capacity IQ®
Enable Similar Patient Name Alert - Capacity IQ®
Bedboard Not Interactable - Capacity IQ®
Patient Not Appearing in List View - Capacity IQ®
Variable Users Cannot Run Archive Reports - Capacity IQ®
Change Udef Names - Capacity IQ®
Bed Status Colors - Capacity IQ®
Enable SSL - Capacity IQ®
No Matching Bed Found in Advanced Search - Capacity IQ®
Identify a Department Pager - Capacity IQ®
Assistant Column Missing in Staff Assignment - Capacity IQ®
Using Ascom Devices - Capacity IQ®
Bed Display Type Not Changing - Capacity IQ®
Replicate the Problem - Capacity IQ®
Archive Status - Changing Console Settings - Capacity IQ®
Patient Audit - Capacity IQ®
Archive Failure - Capacity IQ®
Request Change to User Permissions - Capacity IQ®
Output Option Greyed Out in Standard Report - Capacity IQ®
Error Saving New User - Capacity IQ®
Enable a Bed to Show on BedBoard - Capacity IQ®
Allow Bed Assignment Priority Setting - Capacity IQ®
Unable to Select a Particular Unit When Logging In - Capacity IQ®
Error Logging Transporter or EVS Employee Out - Capacity IQ®
Error Running Standard Reports - Capacity IQ®
Cannot See or Lookup Patients From Specific Units - Capacity IQ®
Receiving Old Room Notifications - Capacity IQ®
Need Access Restored - Capacity IQ®
Change PreAdmit's Default Start Date - Capacity IQ®
Wrong Membership Selected - Capacity IQ®
Daily Clean Alert Escalation Time - Capacity IQ®
Beds Not Showing Up on the Projected Census - Capacity IQ®
Wrong Patient Displays in a Bed - Capacity IQ®
View Options Permission - Capacity IQ®
Special Characters Not Allowed - Capacity IQ®
Single Sign-On - Capacity IQ®
Users Unable to Pick Patient Attributes - Capacity IQ®
Patient Placement Detail Adv search - Capacity IQ®
Unable to Select a Specific Location as an Origin/ Destination for Transport Requests - Capacity IQ®
Edit Origin Unit on a Placement - Capacity IQ®
Is it Possible to Change Bed Status Colors - Capacity IQ®
Electronic Bedboard® Tooltip not showing - Capacity IQ®
Transporter not Found in Employee List in Reports - Capacity IQ®
EVS User cannot login as Transporter - Capacity IQ®
Exclusive transport jobs not dropping into the general pool - Capacity IQ®
Error when Adding Spill Types into Dictionary Management - Capacity IQ®
Default Page Size - Capacity IQ®
Supervisor Not Receiving Escalation Alerts - Capacity IQ®
Notifications not working - Capacity IQ®
Transporter unable to log out - Capacity IQ®
Archive Has Not Run Automatically - Capacity IQ®
Delay Job not showing on Delayed Beds History Report
BedBoard cannot be clicked and has no tooltips - Capacity IQ®
Paging Connection Attempt Failed or Failed to Respond - Capacity IQ®
EVS Employee not showing up for Notify New - Capacity IQ®
Notifications not updating to new membership - Capacity IQ®
Patients Admitting to Wrong Locations - Capacity IQ®
Unable to modify bed status on Electronic Bedboard® - Capacity IQ®
Alias Does Not Display On Specific Console - Capacity IQ®
Patients and/or beds not showing on console - Capacity IQ®
Census RTKI Number Is Inaccurate - Capacity IQ®
Base Campus Cannot be Changed - Capacity IQ®
Dirty Bed on Intra-Room Transfer Setting - Capacity IQ®
Cannot Add an Icon as a Custom Column - Capacity IQ®
Unable to Access BedTracking
Devices not Receiving Notifications - Wrong Patient Displays in a Bed - Capacity IQ®
Multi-Stage Cleans Stage II - Issue - Capacity